UPS Holiday Shipping Delays Show Perils of Stores Over-Promising

... side, the retailer side and the shipping side," said Craig Johnson, president of Customer Growth Partners LLC in New Canaan, Connecticut. "Normally those kinds of schedules are all kind of prepared or coordinated with the carriers." UPS is ...



via New Canaan Newswire http://washpost.bloomberg.com/Story?docId=1376-MYDQ1B6TTDS801-14ML30DB4H4JOKEHRVEA7KCUU3