UPS Gift Shipping Delays Show Perils of Stores Overpromising

... side, the retailer side and the shipping side," said Craig Johnson, president of Customer Growth Partners LLC in New Canaan, Connecticut. "Normally those kinds of schedules are all kind of prepared or coordinated with the carriers." On Dec. 21, ...



via New Canaan Newswire http://washpost.bloomberg.com/Story?docId=1376-MYFM3H6VDKHW01-04A0TI3DN4904OGC1B9D4CBLNK